Fix Printer Offline issue in Windows 10, 8.1 and 8

Printer-Offline-errorGenerally, printers go offline because of network or USB cable connectivity issue, or paper jam, or out of paper, in some cases due to printer hardware faults and in some cases printer driver corruption as well.

Most of the time it will come back to online by its own right after these issues get fixed, but in some cases, you need to manually make your printer online.

This guide shows you how to get printer online on Windows 10, Windows 8.1 or Windows 8. After reading this guide you can bring printer back online within no time.

Following 3 Methods can help you to bring your printer back online.

Method 1 :- Attempt to set the printer to online.

Step 1 :-
Open “Control Pannel
menu-control-panel

Step 2 :-
Select “Devices and Printer
c-pannel-devices-printer

Step 3 :-
Right click on printer, you are facing issue with. Click “See What’s Printing
devices-and-printer

Step 4 :-
In new window. Click “Printer”. And in the menu make sure “Use Printer Offline” is Unchecked, If not Please do uncheck it.

printer-offline-checkbox

Method 2 :- Clear all Pending Print Jobs

Step 1 :-
Follow “Method 1” in the same guide till “Step 3”. To get Pending Print Jobs Window

Step 2 :-
In the window, you will see the listed print queue, Select all and right click on them. In the list click "Cancel All Documents".
“OR”
Click Printer in the menu of the recently opened window. Then click "Cancel All Documents".
clear-print-queue

There could be a possibility that stuck print jobs would cause the printer to go offline. The printer back online after deleting Pending Jobs and then try printing a test page.

Note :- If in case You Still have Jobs listed, which is not deleting. OR You might have Jobs left in Backed.
Please CLICK HERE to DELETE Print Jobs from “SYSTEM 32” Folder

Method 3 :- Reinstall the Drivers

Step 1 :-
Follow Step 1 & Step 2 from Method 1. In order to open Devices and Printer.

Step 2 :-
In Devices and Printer, Right Click on Printer and Click Properties.

Printer-Properties

Step 3 :-
In Properties Select Advance Tab.

printer-properties-advanced

Step 4 :-
Click option New Driver. And Select Drivers compatible with Make and Model of your Printer. Restart the computer.

If this doesn't work, you will have to reinstall the drivers. Go to "Settings" then "Printers" and select the printer. Right-click on the printer and choose "Properties". Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer's website.

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