Canon Printer Error Code Reference

Canon-Error-CodesThis article contain the descriptions of the common error codes for Canon Printers. It also describes how you can diagnose the fault which led to the bug check, and possible ways to deal with the error.

Hint :- Depending on Printer Model it may show you Error Code or Light Blink Signal.

The following table shows the Error codes / Signals and Description of each Issue check.

Error codes / SignalsDescription
1000 - Orange light blinking 2 timesThere is no paper in the rear paper tray at the back of the printer
1001 - Orange light blinking 2 timesNo CD/DVD Tray is inserted within the printer
1002 Orange light blinking 2 timesNo CD or DVD is present on the CD/DVD tray.
1003/E02 - Orange light blinking 2 timesNo paper in the cassette (paper tray).
1007There is no paper in the cassette (upper) / The paper source is incorrect. / Paper is not loaded properly.
1008There is no paper in the cassette (lower) / The paper source is incorrect. / Paper is not loaded properly.
1200The ink cover is open.
1202/E06The paper output cover is open
1203The cover has been opened while printing is in progress.
1250/E17 - Orange light blinking 3 timesThe front door is closed
1300/E03 - Orange light blinking 3 timesA paper jam has occurred during printing.
1303 - Orange light blinking 3 timesA paper jam has occurred in the rear tray.
1304 - Orange light blinking 3 timesA paper jam has occurred in the under tray at the front of the machine.
1310/E10 - Orange light blinking 10 timesDouble sided printing cannot be performed (paper size not supported).
1311The paper loaded in the cassette (upper) is jammed.
1312The paper loaded in the cassette (lower) is jammed.
1313The paper jammed as the machine pulled in the printed paper
1401/E05 - Orange light blinking 5 timesThe print head is not installed or has not been properly installed.
1403 - Orange light blinking 5 timesA print head temperature sensor error has occurred.
1405 - Orange light blinking 5 timesFaulty data of the print head.
1410/1411/1412/1413/1414The ink tank cannot be recognized
1485Printing cannot be executed because the ink cartridge installed is not compatible with this machine
1486/E07The FINE cartridge is not installed in the correct position.
1487 - Orange light blinking 7 timesMore than one ink cartridge of the same color is installed in the printer
1600 - Orange light blinking 4 timesThe ink cartridge has run out
1660 - Orange light blinking 4 timesThe ink cartridge has not been installed correctly.
1680 - Orange light blinking 7 timesThe ink cartridge is installed in the wrong position (example – green cartridge installed in yellow slot)
1681More than one ink tank of the same color is installed. The lamp on the ink tank will flash
1682/E15 - Orange light blinking 15 timesThe ink cartridge is not recognized.
1683 - Orange light blinking 13 timesThe remaining ink amount is unknown
1684/E14 - Orange light blinking 14 timesInk cartridge is not supported (an ink tank that is sold in a different region from where the printer was purchased)
1686/E13The ink may have run out.
1687/E04The FINE cartridge is not installed properly
1688/E16The ink has run out
1700/1701 - Orange light blinking 8 timesThe waste ink absorber is almost full
1702/1703/1704/1705/1710/1711/The ink absorber is almost full
1712/1713/1714/1715/E08 
1890/E40The protective material for the FINE cartridge holder or tape may remain attached to the holder
1830 *1 - Orange light blinking 6 timesA print time-out has occurred in the CD/DVD print operation
1841 *2/1846 *2 Orange light blinking 6 timesThe inner cover is open
1856 *1 - Orange light blinking 6 timesThere is an error with the inner cover
2001 - Orange light blinking 9 timesThe connected digital camera or digital video camera does not support Camera Direct Printing
2002 - Orange light blinking 19 timesNon-supported hub
2100Paper larger than the size setup in the print settings is loaded into the machine.
2101Paper smaller than the size setup in the print settings is loaded into the machine.
2102The machine has detected that the paper has been fed aligned to one side.
2103The machine cannot detect the paper size.
2500 - Orange light blinking 11 timesAutomatic print head alignment failed.
2700An error occurred while copying. / The document is still in the ADF. / An error occurred while scanning and the document is still in the ADF.
2800The document feeder cover is open.
2801The document is jammed in the ADF.
2802No document in the ADF.
2803The document is too long or is jammed in the ADF.
2804The size of the document is not suitable for duplex scanning.
2900Scanning the print head alignment sheet has failed
2901Printing of the print head alignment pattern is complete and the machine is waiting for the scanning sheet
4100/E12The specified data cannot be printed.
4101The machine does not support the paper size you specified.
4102The media type and paper size are not set correctly.
4103Cannot perform printing with the current print settings.
5010/5011/5012/5040/5C20/6900/6901/6902/A printer error has occurred.
6910/6911/6920/6921/6930/6931/6932/6933 
6936/6937/6938/6939/693A/6940/6941/A printer error has occurred.
6942/6943/6944/6945/6946/6A00/6A81/6B20/9500 
B201/P22/P26/P27/P28/P29A printer error has occurred.
5100/P02 - Orange and green light blinking 2 timesA service error has occurred.
5101A printer error has occurred
5110 - Orange and green light blinking 11 timesA service error has occurred
5200/P08 - Orange and green light blinking 8 timesA service error has occurred.
5400/P06 - Orange and green light blinking 6 timesA service error has occurred.
5700/P05 - Orange and green light blinking 5 timesA service error has occurred
5B00/5B01 - Orange and green light blinking 7 timesA service error has occurred
5B02/5B03/5B04/5B05/5B10/5B11/A printer error has occurred.
5B12/5B13/5B14/5B15/P07 
5C00 - Orange and green blinking 4 timesA service error has occurred.
6000/P03 - Orange and green light blinking 3 timesA service error has occurred
6001/6002A printer error has occurred
6010 - Orange and green light blinking 17 timesA service error has occurred
6500/P20 - Orange and green light blinking 20 timesA service error has occurred.
6502 - Orange and green light blinking 19 timesA service error has occurred.
6800/6801/P09 - Orange and green light blinking 9 timesA service error has occurred
6A80 - Orange and green light blinking 12 timesA service error has occurred.
6A90 - Orange and green light blinking 14 timesA service error has occurred.
6B10 - Orange and green light blinking 14 timesA service error has occurred.
6C10 - Orange and green light blinking 23 timesA service error has occurred.
9000 - Orange and green light blinking 15 timesA service error has occurred.
B200/P10 - Orange and green light blinking 10 timesA service error has occurred.
C000 - Orange and green light blinking 21 timesA service error has occurred
BLACK INK LOWThe ink level in the black ink cartridge is low.
BLACK INK CHANGEDThe machine is asking whether you replaced the black ink cartridge.
CANNOT USE CARD TURN OFF AND ONYou have inserted a damaged or incompatible memory card into the Card Slot
CARD READ ERROR TURN OFF AND ONThere is a problem with the card slot
CARD READER BUSYYou tried to start photo printing when the card slots were in use by the computer.
CARTRIDGE JAMMEDThe print head holder cannot move.
CHANGE PAPER SIZE PRESS [OK]The size of the paper in the auto sheet feeder and that specified in the paper size settings are different
CHECK PRINTERFor some reason the machine cannot operate.
COL INK CHANGED?The machine is asking whether you replaced the color ink tank.
COLOR INK LOWThe ink level in the color ink tank is low.
COVER OPENThe scan unit was opened during an operation.
DATA IN MEMORY CANNOT TURN OFFYou are unable to turn OFF the machine with [ON/OFF] button when documents are saved in memory.
MACHINE IN USE CANNOT TURN OFFYou are unable to turn the machine OFF with the [ON/OFF] button because the machine is performing an operation.
NO FILES ON CARDThere are no available files on the memory card
PLEASE CLEAR PAPER JAM AND PRESS [OK] or [START]There is a paper jam.
PLEASE LOAD PAPER AND PRESS [OK] or [START]The paper feeder is empty.
PUT IN CARTRIDGEThere is no print head installed in the machine
P02(Carriage error)
P03(Line feed error)
P05(ASF sensor error)
P06(Internal temperature error)
P07(Ink absorber full): the Ink Waste-pad (sponge) inside the printer is full.
P08(Print head temperature rise error)
P09(EEPROM error): – The logic board need to be replaced for this one.
P15(USB VBUS over current)
P20(Other hardware error
P22(Scanner error)
E13 or E16:Ink has run out. Press the Stop / Reset button for 5 to 8 seconds until the led screen display number 1.
E04, E05, E14 or E15:Cartridge may not be installed properly. Reinstall the ink cartridge.
E2-2No paper (ASF)
E3-3Paper jam
E4No ink
E5-5The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8Waste ink absorber full, or platen waste ink absorber full
E9The connected digital camera / video camera does not support Camera Direct Printing
E14The Ink cartridges whose destination are wrong
E15Ink cartridge is not installed E16 – Ink remaining is unknown
E16-E19Failed to scan head alignment sheet
E22Carriage error
E23Paper feed error
E24Purge unit error
E25ASF(cam) sensor error
E26Internal temperature rise error
E27Waste ink absorber full or platen waste ink absorber full
E28Ink cartridge temperature rise error -
E29EEPROM error
E33Paper feed position error
E35 15USB Host VBUD over-current error – USB
E37 17Abnormal motor driver error
E40 20Other hardware error
E42 22Scanner error

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